Privacy Policy
Last Updated: December 2, 2025
Our Commitment to Your Privacy
At Built2Last Bowling Green Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (email, phone number, address)
- Property details and project requirements
- Communication preferences
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
- IP address and browser information
- Pages visited and time spent on our website
- Device type and operating system
- Referral source
How We Use Your Information
We use your information to:
- Provide quotes and estimates for your concrete project
- Schedule and complete your services
- Communicate with you about your project
- Process payments
- Improve our services and website
- Send you updates about our services (only if you opt in)
- Respond to your questions and support requests
How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in these situations:
- Service Providers: We work with trusted third-party companies that help us operate our business (like payment processors or scheduling tools)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: If our business is sold or merged, your information may be transferred as part of that transaction
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Disable cookies through your browser settings
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Built2Last Bowling Green Concrete
2731 Pioneer Dr, Bowling Green, KY 42101
Phone: (270) 936-1288
Email: hello@bowlinggreenconcreteworks.com